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You can exchange your old IKEA furniture for store credit. This is how it works

The Charlotte IKEA located at 8300 IKEA Blvd in Charlotte, NC now allows customers to sell their old furniture in exchange for in-store credit.
The Charlotte IKEA located at 8300 IKEA Blvd in Charlotte, NC now allows customers to sell their old furniture in exchange for in-store credit. Google Maps

Are you a loyal IKEA customer with more furniture from the brand than you know what to do with? If so, you may have an opportunity to save while shopping for new items.

Most Charlotte IKEA shoppers are unaware that the popular Swedish furniture manufacturer offers a program that allows customers to sell their used IKEA furniture back to the store located at 8300 IKEA Blvd. in Charlotte.

Want to get rid of your old IKEA products and replace them with newer furnishings? Here’s how.

How the IKEA program in Charlotte works

Participating in the IKEA Buy Back and Resell program begins by filling out a form to determine your furniture’s eligibility. Once you get a quote emailed from the store, customers can bring a copy of the quote and assembled furniture to the Charlotte location. A staff member will then confirm the value of the furniture on site.

Once the arrangement has been made, customers can receive in-store credit that can be applied to new purchases at the store. It’s important to note that this service is only available for members of the brand’s rewards program, IKEA Family.

IKEA says program promotes ‘sustainable living’

IKEA has been considered an affordable option for furniture shoppers for decades. The first American catalog was released in 1985 and 36 years later, IKEA is now dedicated to ensuring the brand offers a planet-friendly alternative to competitors in addition to affordability, according to their website.

“We’ll buy (your furniture) back and you help pave the way toward sustainable living,” the company said in a statement. “By finding your furniture a new home, we are making the things we love last longer.”

Not just Charlotte offering furniture exchange

In addition to the location in Charlotte, the eco-friendly and money-saving service is now available in 35 cities across the country, including regionally in Atlanta, Georgia, Baltimore, Maryland and Norfolk, Virginia. Participating locations also include:

  • Bolingbrook, Illinois
  • Burbank, California
  • Canton, Michigan
  • Carson, California
  • Centennial, Colorado
  • Charlotte, North Carolina
  • College Park, Maryland
  • Conshohocken, Pennsylvania
  • Costa Mesa, California
  • Covina, California
  • Draper, Utah
  • East Palo Alto, California
  • Elizabeth, New Jersey
  • Emeryville, California
  • Fishers, Indiana
  • Frisco, Texas
  • Grand Prairie, Texas
  • Live Oak, Texas
  • Long Island, New York
  • Memphis, Tennessee
  • Merriam, Kansas
  • Oak Creek, Wisconsin
  • Paramus, New Jersey
  • Philadelphia, Pennsylvania
  • Pittsburgh, Pennsylvania
  • Portland, Oregon
  • Round Rock, Texas
  • San Diego, California
  • Schaumburg, Illinois
  • Stoughton, Massachusetts
  • Tempe, Arizona
  • West Sacramento, California
  • Woodbridge, Virginia

This story was originally published June 14, 2022 at 9:00 AM.

Evan Santiago
The Charlotte Observer
Evan Santiago is a reporter for the Charlotte Observer writing for the publication’s Service Journalism Desk. He hails from New York City and is currently based in the Queen City where he works to help local readers navigate the challenges that come with daily life in the modern world.
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