As the Carolina Panthers prepare for Monday night’s football game against the Indianapolis Colts at Bank of America Stadium, the Better Business Bureau is warning fans of fake tickets and counterfeit merchandise.
Pay a little extra and buy tickets from a reputable online broker that has a money-back guarantee, BBB president Tom Bartholomy said Tuesday.
You’re more likely to be scammed if you buy tickets on the street before the game or through online classifieds such as Craigslist that do not have a money-back guarantee, Bartholomy said.
The BBB recommends these reputable, secondary market ticket firms that provide buyer protections, including money-back guarantees on the legitimacy of tickets:
▪ TicketsNow (BBB grade A+) verifies tickets sold online and sends you the tickets via email immediately after you purchase them.
▪ StubHub (BBB grade A+) requires sellers to provide credit-card numbers as a protection to buyers, and provides buyers with a telephone number of an on-site staff person who will get you new tickets if your original tickets are fake.
▪ RazorGator (BBB grade A+) requires sellers to provide credit-card numbers as a protection to buyers. If the seller’s tickets are fake, the seller’s credit card gets charged for the cost of replacement tickets.
The BBB also urges fans to buy merchandise from the official team store at Bank of America stadium and authorized retailers.
Merchandise sold via pop-up stands on street corners and in parking lots is most likely counterfeit, according to the BBB.
Details: BBB at www.bbb.org ; 877-317-7236 toll-free in the Carolinas.