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Delta cancels 90 more flights Wednesday, in third day of turmoil

Delta Airlines canceled another 90 flights Wednesday, after canceling 1,775 earlier this week due to a computer outage
Delta Airlines canceled another 90 flights Wednesday, after canceling 1,775 earlier this week due to a computer outage Davie Hinshaw

Delta Airlines canceled another 90 flights early Wednesday, as it continued to deal with the fall out of a reported computer outage that happened Monday.

The airline says it has canceled more than 1,800 flights worldwide since Monday due to the outage, which occurred at the airline’s hub in Atlanta.

Airline officials said 775 flights were canceled Tuesday as the airline worked to establish normal operations that disrupted its flight schedule worldwide. It was unclear if more cancellations would occur Wednesday.

“We continued today to steadily recover from the events of earlier this week that grounded our system, and are working hard to achieve a normal operation by mid-day tomorrow,” said Dave Holtz, of the airline’s Operations and Customer Center.

“We will have a small number of cancellations in the morning as our operation restarts, so we continue to ask our customers to check their travel plans and flight status. We apologize to everyone who has been affected by these events, and we thank them for their patience.”

Customers traveling Wednesday and Thursday should check the status of their flight at delta.com or the Fly Delta App. Customers can rebook their flight via the website.

Leaders and employees continue to focus on promptly moving departures at the airline’s Atlanta hub, the world's busiest. Delta sent reservations personnel from the corporate headquarters in Atlanta to help customer service agents process customers at Hartsfield-Jackson Atlanta International Airport.

Delta’s travel waiver has been extended. Also, unaccompanied minors that have not yet begun travel will not be accepted until Wednesday. Those customers will be able to book without fee for a later date, the airline said in a statement.

The airline extended its offer of compensation to customers significantly affected by delays or cancellations to cover Tuesday. Many customers have already been contacted by Delta agents, the airline said.

The airline also provided hotel vouchers to several thousand customers, including more than 2,000 Monday night in Atlanta.

The computer outage in Atlanta, which began at 2:30 a.m. Monday, prompted a Delta Airlines to suffer large scale flight cancellations and delays in its worldwide operations. The troubles prompted the airline to issue multiple apologies, including a video taped apology from Delta CEO Ed Bastian posted.

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