Crime & Courts

NC shut down a tow company, but cars kept disappearing from city lots

The city of Gastonia is asking a judge to order Jack’s Towing and Recovery Service to start following city ordinances and stop towing cars from places without proper signage.
The city of Gastonia is asking a judge to order Jack’s Towing and Recovery Service to start following city ordinances and stop towing cars from places without proper signage. Street View image from Aug. 2023. © 2026 Google

The city of Gastonia is asking a judge to make a tow company play by the rules after it continued capturing cars and demanding cash from their owners — even after North Carolina officials dissolved the business.

Jack’s Towing and Recovery Service did not file an annual report, and the Secretary of State dissolved it in November 2025, court documents show. But, on Wednesday, people who said they were working for Jack’s Towing took a woman’s car from a downtown Gastonia parking lot that did not have the required towing notice signs, according to Gastonia City Attorney Eric Edgerton.

In a lawsuit filed in the Gaston County Courthouse on Friday, Edgerton said the workers told the woman they did not accept credit cards. Cash only.

Gastonia’s ordinances require that tow companies post large signs at every parking lot entrance and allow people to pay using credit cards.

The city said the company has “repeatedly failed to comply with” those requirements. The lawsuit names Jack’s and Marshall Gregory, the person city officials say is running the company. A worker said he was not available for comment Friday afternoon.

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Julia Coin
The Charlotte Observer
Julia Coin covers courts, legal issues, police and public safety around Charlotte and is part of the Pulitzer-finalist team that covered Tropical Storm Helene in North Carolina. As the Observer’s breaking news reporter, she unveiled how fentanyl infiltrated local schools. Michigan-born and Florida-raised, she studied journalism at the University of Florida, where she covered statewide legislation, sexual assault on campus and Hurricane Ian in her hometown of Sanibel Island. Support my work with a digital subscription
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