North Carolina

Could the Amazon strike (+ possible government shutdown) impact NC mail before the holidays?

Each associate at Amazon’s fulfillment center in Charlotte has their own workstation where they scan and pack items ordered off Amazon’s website.
Each associate at Amazon’s fulfillment center in Charlotte has their own workstation where they scan and pack items ordered off Amazon’s website. mrodriguez@charlotteobserver.com

As the holidays approach, an ongoing strike and looming government shutdown could affect whether customers get their packages on time.

Thousands of Amazon workers who are members of the Teamsters union began a strike 6 a.m. Thursday, Dec. 19 at several facilities in four states: New York, Georgia, California and Illinois, the union shared in a press release.

There are more than a dozen Amazon facilities in North Carolina, according to global eCommerce & Amazon partner AMZ Prep, including fulfillment and distribution centers in Charlotte, Durham, Garner, Smithfield and Huntersville. (As of Thursday afternoon, none have joined the picket line.)

The news comes as the U.S. government faces a potential shutdown, since lawmakers cannot reach an agreement to keep funding available, USA Today reported. Current funding runs out end of day Friday, Dec. 20, meaning many federal employees would be forced to work without pay if lawmakers cannot come to an agreement.

If the Amazon strike continues and the government gets shut down, how would that impact mail delivery in these last few days of the holiday season? Here’s what to know.

An Amazon worker packages items and labels them before they move onto a conveyor belt at the Same-Day Delivery Fulfillment Center in Durham on Wednesday, July 10, 2024.
An Amazon worker packages items and labels them before they move onto a conveyor belt at the Same-Day Delivery Fulfillment Center in Durham on Wednesday, July 10, 2024. Heather Diehl hdiehl@newsobserver.com

How would a government shutdown impact mail delivery?

A government shutdown would not affect the U.S. Postal Service, meaning mail delivery would continue and USPS post offices would remain open, USPS has previously confirmed.

“That’s because the USPS isn’t funded by the federal government, nor does it receive tax dollars,” NerdWallet says. “Its revenue comes from selling products such as stamps and packaging, as well as its shipping and delivery services.”

The shutdown also wouldn’t have any impact on FedEx or the United Parcel Service (UPS), since neither are operated by the government.

The Observer reached out to USPS for comment on Thursday, Dec. 19, but had not heard back as of publication time.

Juan “CJ” Colorado, a production assistant manager at an Amazon warehouse in Charlotte, photographed in April 2023.
Juan “CJ” Colorado, a production assistant manager at an Amazon warehouse in Charlotte, photographed in April 2023. Melissa Melvin-Rodriguez mrodriguez@charlotteobserver.com

How would the Amazon strike impact package delivery?

Amazon told CNN the strike will not affect holiday operations, but the Teamsters said if delays happen, Amazon is to blame.

“If your package is delayed during the holidays, you can blame Amazon’s insatiable greed. We gave Amazon a clear deadline to come to the table and do right by our members. They ignored it,” Teamsters general president Sean M. O’Brien said in a statement.

But Amazon refuted the union’s claims.

“For more than a year now, the Teamsters have continued to intentionally mislead the public — claiming that they represent ‘thousands of Amazon employees and drivers,’” Amazon spokesperson Kelly Nantel told NBC News. “They don’t, and this is another attempt to push a false narrative.”

An Amazon worker scans and moves packages in the Same-Day Delivery Fulfillment Center in Durham on Wednesday, July 10, 2024.
An Amazon worker scans and moves packages in the Same-Day Delivery Fulfillment Center in Durham on Wednesday, July 10, 2024. Heather Diehl hdiehl@newsobserver.com

What should you do if your Amazon package is delayed?

If your package is delayed, Amazon says you should:

  • Check your order status: Go to “Your Orders” and select “Track package” to access the progress tracker for your order.

  • Check your email: If there have been unexpected delays you’ll normally be notified by Amazon, the third-party seller or the carrier in charge of your delivery.

  • Contact the carrier: Check who is delivering your package in “Your Orders,” then contact them for an update using the Carrier Contact Information.

  • Wait 48 hours: Then contact Amazon or the third-party seller.

Ask the North Carolina Service Journalism Team

Questions about life in North Carolina? Or have a tip or story idea you’d like to share? The service journalism teams at The News & Observer and The Charlotte Observer want to hear from you.

You can submit your question by filling out this form.

Read Next
Read Next
Related Stories from Charlotte Observer
Evan Moore
The Charlotte Observer
Evan Moore is a service journalism reporter for the Charlotte Observer. He grew up in Denver, North Carolina, where he previously worked as a reporter for the Denver Citizen, and is a UNC Charlotte graduate.
Get unlimited digital access
#ReadLocal

Try 1 month for $1

CLAIM OFFER