Wells Fargo set unrealistic goals for employees like me
Wells deserves scrutiny it’s getting
In response to “Federal prosecutors probing Wells Fargo practices, report says” (Sept. 15):
As a former employee of Wells Fargo in the customer service call center in Charlotte, I am tired of hearing Wells blame the employees for the numerous accounts that were opened up for customers.
Wells had unrealistic goals for its retail banking employees that, unfortunately, resulted in many employees fearing for their jobs and sacrificing their integrity to reach the numbers set for them to get quarterly bonuses.
Wachovia was a customer satisfaction-oriented bank with obtainable sales goals.
When Wells came on the scene they were driven by a different drummer.
Wells deserves the scrutiny it is under. A lot of well-qualified people lost their jobs because of this.
Louise Thomas, Mount Holly
Wells got a slap on the wrist from Feds
Ooh! Ouch! Wells Fargo’s wrist must really hurt.
My handy pocket calculator tells me that the $185 million in fines the Feds slapped Wells with amounted to eight-tenths of 1 percent of their $22.8 billion profit last year. Owee!
Ted Lucas, Charlotte
McCrory’s defense of HB2 is outrageous
Gov. Pat McCrory’ s latest ad defending HB2 as a guard against boys using girls’ showers is reprehensible.
It trivializes a bill that imposes unconstitutional limitations on the liberties of a few while playing to the prejudices of some.
He displays a total lack of empathy for those who have made the gut-wrenching decision to fundamentally transform their lives.
To suggest that anyone would make such a life-altering decision simply to satisfy voyeuristic urges is outrageous and an insult to the intelligence of what I hope is the majority of the voting public.
Will Graves, Charlotte
Passing HB2 was a reasonable response
Millions of dollars of badly needed revenue for our state has been lost, not because of HB2 but because in the desperate need for political votes our City Council voted in a discriminatory city ordinance, precipitating a reasonable response in an effort to neutralize it.
Seems Democrats will do anything for power; to heck with the majority of citizens of this great country.
Charles Garrison, Charlotte
Don’t reward poor leadership in N.C.
In response to “Help Charlotte do better in Raleigh” (Sept. 15 Opinion):
Former Mayor Pro Tem Lynn Wheeler advocated setting up a PAC to donate to the campaigns of House Speaker Tim Moore and Senate leader Phil Berger to make them more “amenable to our needs.”
Why reward poor leaders while simultaneously encouraging the corrupting influence of money in politics?
We don’t need more of the same. We need fresh leadership.
Martha L. Catt, Charlotte
Forest’s take on NCAA hypocritical
In response to “Lt. governor candidates spar over House Bill 2” (Sept. 15):
Lt. Gov. Dan Forest said magistrates should have the freedom to refuse to perform gay marriages.
Lt. Gov. Forest said businesses should have the freedom to refuse services at gay weddings.
Lt. Gov. Forest calls it “shameless extortion” when the NCAA exercises its freedom to refuse to give its business to North Carolina because it disagrees with an N.C. law.
Lt. Gov. Forest is a hypocrite.
Jon R. Moore, Charlotte
The almighty dollar wins again at UNC
In response to “UNC student: Athlete’s sexual assault had no consequences” (Sept. 14):
The alleged rape of UNC Chapel Hill student Delaney Robinson is another example of no control over UNC athletics by the administration, ACC or NCAA. This has gone on way too long.
I feel very bad for this young lady, but the almighty dollar wins again at our flagship university.
Greg Cesario, Matthews
Silver Line should’ve been built long ago
In response to “CATS unveils new route for Silver Line” (Sept. 15):
After all the digging and money put into Independence Boulevard, let alone all the businesses ruined, what transit officials should have done in the first place was a monorail from Monroe into the city.
Now, they tell us they don’t have the $1 billion to build the Silver Line.
They would have had that and more if they had not done all that digging that went nowhere. Things like this drive me nuts.
Carol Weber, Charlotte
This story was originally published September 15, 2016 at 6:13 PM with the headline "Wells Fargo set unrealistic goals for employees like me."