A Time Warner Cable truck is parked in New York. Cable and Internet are once again the lowest scoring of all 43 consumer categories surveyed by the American Customer Satisfaction Index. And Time Warner Cable, the dominant provider in the Charlotte region, ranks at or near the bottom in both categories, though satisfaction with its Internet services has improved somewhat since 2014.
A Time Warner Cable truck is parked in New York. Cable and Internet are once again the lowest scoring of all 43 consumer categories surveyed by the American Customer Satisfaction Index. And Time Warner Cable, the dominant provider in the Charlotte region, ranks at or near the bottom in both categories, though satisfaction with its Internet services has improved somewhat since 2014. Mark Lennihan AP
A Time Warner Cable truck is parked in New York. Cable and Internet are once again the lowest scoring of all 43 consumer categories surveyed by the American Customer Satisfaction Index. And Time Warner Cable, the dominant provider in the Charlotte region, ranks at or near the bottom in both categories, though satisfaction with its Internet services has improved somewhat since 2014. Mark Lennihan AP

Cable, Internet again lowest-scoring sectors in customer satisfaction index

June 01, 2015 08:01 PM

More Videos

  • Why toilets might be the one thing that holds back growth in Charlotte's hottest areas

    Work in progress on the Briar Creek sewer capacity expansion project, currently along Covecreek Dr. Off The Plaza. The project is one of several that Charlotte Water is doing to prepare for more development in Charlotte.