Food and Drink

Chick-fil-A is giving away free waffle fries. Here’s how to get them in Charlotte

A Chick-fil-A restaurant building with a drive-thru and an outdoor patio with red umbrellas is shown on a partly cloudy day. The building is made of light-colored brick with dark accents and has well-maintained landscaping in the foreground.
Chick-fil-A currently operates more than 3,000 restaurants across 48 states, Washington, D.C., Puerto Rico and Canada, according to its website. Photo by Chick-fil-A
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  • Chick-fil-A offers free large waffle fries via mobile app Sept. 8–13 in Charlotte.
  • Promotion allows one free order per customer, no purchase required to redeem.
  • New fry recipe uses pea starch to enhance crispness and remove major allergens.

Chick-fil-A is saying “thank you” to Charlotte-area fans with free waffle fries.

Starting Monday, Sept. 8, customers can get a free large waffle potato fries via the Chick-fil-A mobile app, according to the Georgia-based chicken chain.

The offer is available while supplies last, and no purchase is required.

A white cardboard container filled with Chick-fil-A waffle fries is shown on a white background. The red Chick-fil-A logo and the words “SPRINKLED WITH SEA SALT” are visible on the front of the container.
Chick-fil-A waffle potato fries were first introduced in 1985, offering customers “more dipping power for their buck,” the restaurant's website says. Photo by Chick-fil-A

The side item costs $2.89 at the Wendover Plaza location in Charlotte as of Sept. 3.

“We love rewarding our guests with special offers,” Natasha Gilbert, owner-operator of Chick-fil-A Belmont, said in a statement. “A complimentary order of waffle potato fries is a simple, meaningful way to say thank you to our community.

Here’s what to know:

When can I get free Chick-fil-A waffle fries?

The app exclusive is available from Sept. 8 to Sept. 13, the fast food chain said.

Free waffle fries are limited to one per customer, while supplies last.

Where can I get free Chick-fil-A waffle fries?

Customers can redeem the offer at Charlotte-area locations during the promotional window, though Chick-fil-A didn’t provide a list of participating restaurants.

Hours may vary by location, and customers are encouraged to check with their local Chick-fil-A.

The interior of a Chick-fil-A restaurant shows the service counter with menus above it, and a roped queue leading towards the ordering area. The walls feature wood paneling and the Chick-fil-A logo, while modern pendant lights hang from the ceiling.
Chick-fil-A customers can redeem the free waffle fry offer at participating Charlotte-area locations between Sept. 8 and Sept. 13, the restaurant said. Photo by Chick-fil-A

Chick-fil-A is best known for its original chicken sandwich, but its waffle potato fries remain a menu favorite. Introduced in 1985, the unique, lattice-cut spud “gave customers more dipping power for their buck,” according to its website.

The chicken chain announced a “slight” change to its fries this year, noting that the new recipe “doesn’t contain any of the nine major allergens.”

The new coating, meant to keep the waffle potato fries crispier for longer, contains pea starch, however.

“Food safety and quality are our top priorities, and we take great care in adhering to stringent food safety procedures,” the restaurant said.

Find your nearest Chick-fil-A here.

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This story was originally published September 5, 2025 at 7:30 AM.

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Tanasia Kenney
Sun Herald
Tanasia is a service journalism reporter at the Charlotte Observer | CharlotteFive, working remotely from Atlanta, Georgia. She covers restaurant openings/closings in Charlotte and statewide explainers for the NC Service Journalism team. She’s been with McClatchy since 2020.
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