More than 50 baggage workers lose jobs at Charlotte Douglas airport
A baggage company providing management services to Charlotte’s airport has cut more than 50 jobs this month.
Bags, an Orlando-based business, and its parent company, Metropolis, notified the North Carolina Department of Commerce that employees would be “separated from the company,” starting Nov. 1.
The email notice sent to the state and to Charlotte Mayor Vi Lyles complies with U.S. and state Worker Adjustment and Retraining Notification (WARN) laws. “The action is expected to be permanent and is precipitated by a loss of contract,” wrote Ellen Ashkenazi, vice president of human resources, in the WARN notice.
The letter did not specify about the contract loss in Charlotte. But Bags sent a WARN notice to the state of Oregon about a contract between the company and Alaska Airlines at Portland’s airport. A total of 157 employees were affected.
In Charlotte, a total of 56 employees were impacted at Charlotte Douglas International Airport. This includes 27 baggage handlers, 23 service agents, four supervisors, one facility manager and one lead supervisor.
The company did not respond to a request for comment regarding Bags operations in Charlotte, as of Wednesday afternoon.
More on Bags
For more than 25 years, Bags has provided travel services to millions of people, according to its website. Some of those services include luggage check-in and valet services. The company partners with major airlines, hotels, and cruise lines in over 250 cities across the U.S. Bags has handled more than 5 million bags and completes over 2 million valet transactions annually, according to its website.
In late 2018, Bags was acquired by SP+, a publicly traded company specializing in parking, transportation, and valet services throughout North America. The company employs more than 18,500 people and reports annual total revenue of over $2.5 billion.
This story was originally published November 6, 2025 at 5:25 AM.
