Charlotte redesigns bus grid, but some commuters are struggling to adapt

Charlotte Area Transit System (CATS) redesigned the city's bus grid from a spoke-and-hub to a grid-like network starting Oct. 1, 2018. The changes are meant to benefit the majority of commuters, but some are struggling to adapt.
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Charlotte Area Transit System (CATS) redesigned the city's bus grid from a spoke-and-hub to a grid-like network starting Oct. 1, 2018. The changes are meant to benefit the majority of commuters, but some are struggling to adapt.