Opinion articles provide independent perspectives on key community issues, separate from our newsroom reporting.

Opinion

Another CMS superintendent is on the rocks. Why does this keep happening? | Opinion

Dr. Crystal Hill, Superintendent, speaks during the Charlotte-Mecklenburg Schools Back-to-School Briefing at Central Piedmont Community College Tuesday, Aug. 19, 2025, in Charlotte, N.C.
Dr. Crystal Hill, Superintendent, speaks during the Charlotte-Mecklenburg Schools Back-to-School Briefing at Central Piedmont Community College Tuesday, Aug. 19, 2025, in Charlotte, N.C. For the Observer

Yet another superintendent’s future is uncertain at Charlotte-Mecklenburg Schools.

The Charlotte-Mecklenburg Board of Education announced in a statement Wednesday that Superintendent Crystal Hill had been placed on administrative leave pending an investigation into “administrative and operational oversight.”

The announcement followed a day of rumors and speculation that Hill’s time with the district had ended, as she has been absent from recent public events. CMS Board Chair Stephanie Sneed later told WSOC that “the board became aware of allegations that were concerning to us” and “we felt it was serious enough for us to say that we need to take a pause.”

So what on earth is going on?

CMS Board Chair Stephanie Sneed told WSOC that “the board became aware of allegations that were concerning to us” and “we felt it was serious enough for us to say that we need to take a pause.”

The news feels pretty surprising, considering that, for the most part, things at CMS seem to be going pretty smoothly, especially compared to what we’ve seen in the past. By many metrics, CMS is in a better position than it has been in many years.

There were major gains in test scores in the 2024-25 school year, and the district was recently named a national leader in post-pandemic academic recovery. There are still lingering questions about achievement gaps, and math scores have seemingly remained stubborn, but overall, the district has made significant strides during Hill’s tenure, with significantly less school board drama.

In recent months, though, there have been hints of strain. Board members rejected Hill’s budget proposal bin April, a highly unusual move that appeared to catch Hill off-guard. The budget was ultimately revised and passed after a series of tense meetings. The board has held a few closed sessions to discuss “personnel matters,” sparking rumors about Hill’s job security, but Sneed denied that there was a lack of confidence in Hill, and Hill said she had no intentions of resigning.

For people who have been around CMS long enough, this feels like a familiar story. If the investigation ultimately leads to Hill’s departure, CMS will search for its sixth permanent superintendent in 15 years, and its third since 2019.

Before Hill, the board hired Earnest Winston and fired him after less than three years. Before Winston, Clayton Wilcox served just over two years before resigning under pressure. No CMS superintendent has lasted much longer than three years in the permanent role since 2011, nor have they departed on good terms. Hill took over the permanent superintendent role just over three years ago, and the board just voted to extend her contract, with a pay increase, in December.

That revolving door of superintendents is a real problem for CMS, which needs stability and momentum to succeed. Progress is difficult to sustain with so much turnover at the top, especially when it comes to longer-term strategic initiatives. Add in struggles with principal turnover and teacher retention, and it creates a lot of instability.

Obviously, the district is limited in how much information it can divulge about an ongoing personnel issue. But people have questions, and those questions will ultimately require answers, regardless of what Hill’s fate may be. It’s in the best interest of CMS to resolve the investigation as quickly and transparently as possible, because the lack of information leaves a lot of room for rumors to flourish and for people to weigh in.

WBT’s Brett Jensen mentioned persistent rumors about administrative issues, and former CMS board member Melissa Easley said on social media that she was glad to see Hill go, calling her a “bully.”

Whether true or not, none of that speculation is good for CMS or its future. It certainly doesn’t give the community confidence in the district and its leadership. Even if the investigation clears Hill of any wrongdoing, it will still be a cloud over CMS. Because right now, a lot of people in Charlotte are asking CMS a big question: why in the world does this keep happening? The answer to that question needs to come sooner rather than later.

Paige Masten
Opinion Contributor,
The Charlotte Observer
Paige Masten is the deputy opinion editor for The Charlotte Observer. She covers stories that impact people in Charlotte and across the state. A lifelong North Carolinian, she grew up in Raleigh and graduated from UNC-Chapel Hill in 2021. Support my work with a digital subscription
Get unlimited digital access
#ReadLocal

Try 1 month for $1

CLAIM OFFER