Terri Pope, head of hub operations for American Airlines in Charlotte.
Terri Pope, head of hub operations for American Airlines in Charlotte. JEFF WILLHELM jwillhelm@charlotteobserver.com
Terri Pope, head of hub operations for American Airlines in Charlotte. JEFF WILLHELM jwillhelm@charlotteobserver.com

She helped turn Charlotte into an airport mega-hub. But she started by loading bags.

April 05, 2017 12:27 PM

UPDATED April 05, 2017 12:36 PM

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