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Mecklenburg County Sheriff's office says the new system is more secure and provides ease of use. Inmate's rights advocates say face-to-face visits, even through glass, provide a connection that video can't. John D. Simmons jsimmons@charlotteobserver.com
Mecklenburg County Sheriff's office says the new system is more secure and provides ease of use. Inmate's rights advocates say face-to-face visits, even through glass, provide a connection that video can't. John D. Simmons jsimmons@charlotteobserver.com

Mecklenburg jail visits are now solely by video. Critics say that hurts inmates, families.

November 26, 2017 12:29 PM

UPDATED November 26, 2017 09:58 PM

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