Food and Drink

How to get takeout like a food critic, from one of Charlotte’s best food critics.

Toucan Louie’s Cafe and Roastery on Rozzelles Ferry Road has sandwiches, mac and cheese and various coffee drinks ready for takeout.
Toucan Louie’s Cafe and Roastery on Rozzelles Ferry Road has sandwiches, mac and cheese and various coffee drinks ready for takeout. CharlotteFive

Here’s how we order pizza at my house: First, we place the order. Then, we turn on the oven. Finally, someone goes to pick up the pizza (“rock, paper, scissors” works for that part). Then, the designated driver rushes home and slides it into the hot oven for 10 minutes or so.

I’m lucky enough to have several good pizza places around me. But there’s no chance, whether I drive to get it or use a delivery service, that my pizza is going to arrive at the peak perfection of straight out of a pizza oven. (And, of course, we all know that going to pick it up instead of using a delivery service allows hard-pressed local restaurants keep more of their money.)

Living with COVID-19 restrictions since March (wait – it’s really been more than seven months?) has given most of us more experience with takeout food. Sure, you’re probably cooking more.

But we all need breaks, and our local restaurants need takeout orders if they’re going to survive until the restrictions are lifted.

With help from Twitter suggestions and my own experience, I put together a few points that may make your takeout worth the splurge:

(1) Hold the plastic packets

If packages of napkin/plastic fork/salt are reaching snow-drift levels in your kitchen, ask the restaurant to skip them. They may forget in the rush of service, but it’s a worth a try. Same for packets of ketchup, soy sauce and mayonnaise. Do you really need them?

Too many forks and napkins floating around? Tell the restaurant to skip the utensils next time you order takeout.
Too many forks and napkins floating around? Tell the restaurant to skip the utensils next time you order takeout. Alex Cason CharlotteFive

(2) Get out real forks and plates

Up your game and give your food a chance to shine. Take it out of the to-go containers and use an actual plate and fork. Some higher-end restaurants may even have playlists on their websites, so you can go for ambiance.

(3) Choose your food genre carefully

Burritos hold up better than burgers. Pho and noodle soups will do great if they pack it with the noodles on the side. Seafood is tricky, because it can turn into pencil erasers when you reheat it (sushi travels well, though). Salads work if you get the dressing and meat additions like shrimp or chicken on the side to reheat gently. Tacos with condiments on the side are easy to reheat in a dry skillet or even in a microwave. Skip the guacamole if you can resist – takeout is too hard on it, and who wants brown goo on their leftovers?

(4) Speaking of leftovers: Two meals are better than one.

Get an extra order of rice for fried rice. Cooked beans come in handy (add them to soup or mash them for refried beans). Roast or rotisserie chicken will be great the next day in soup or a stirfry. A lot of people order two pizzas at once, then immediately wrap individual slices of the extra one in foil, plastic wrap or resealable bags for several days of lunches. (Or breakfasts. No one is here to judge you.)

Sweet Lew’s BBQ offers takeout options that may require extra napkins, so plan accordingly.
Sweet Lew’s BBQ offers takeout options that may require extra napkins, so plan accordingly. Alex Cason CharlotteFive

(5) Or don’t: Order a kids’ meal.

I heard from a lot of people who order kids’ meals for takeout so they don’t have leftovers. You usually can’t do that in a restaurant, but if you’re ordering from home, it’s your call.

(6) Order carefully

Ask for French fries without salt (they’ll have to cook a fresh batch, so you avoid the heat lamp, and you can salt them and reheat them at home). Ask for burgers and sandwiches to be packaged “open” (bread or burger top off). Get nachos with the chips in a separate bag. Order drinks without ice and add your own. One trick: Order steak rare and reheat it to medium-rare easily in a cast-iron skillet.

(7) Think about the drive home

We heard from a lot of people who use heated passenger seats to keep pizza warm. Lift lids or open containers, particularly on fried food, to keep it from getting soggy. Keep an insulated bag (Costco and Trader Joe’s both sell good ones) near the driver’s seat to slide hot or cold things in.

(8) Plan your reheating

If you get a burger, ask for condiments, lettuce and tomato on the side so you can reheat the patty in a skillet. Toss the bun halves cut-side down on the skillet, too, to dry and crisp them. French fries, wings and most fried foods re-crisp beautifully in an air fryer, or spread them on a baking sheet in a hot oven. (Although many people consider eating fresh french fries in the car to be their reward for agreeing to go pick up the food.) Stir in a tablespoon of water before you reheat rice, or whisk in a tablespoon of milk before you reheat mashed potatoes. Several people also mentioned using a microwave, turned off, as a hot box to keep takeout food warm when they get home.

Benton’s Crossroads Grill in Monroe has old fashioned BBQ and chicken & dumplings ready for a quick pickup. If you happen to make it home with the fries uneaten, re-crisp them in an air fryer or spread them on a baking sheet in the oven.
Benton’s Crossroads Grill in Monroe has old fashioned BBQ and chicken & dumplings ready for a quick pickup. If you happen to make it home with the fries uneaten, re-crisp them in an air fryer or spread them on a baking sheet in the oven. Alex Cason CharlotteFive

(9) Special note on reheating cold pizza

There are a dozen swear-by methods out there. My tried-and-true method: Put slices in a dry nonstick or cast-iron skillet – no oil, no water – over medium-high heat and press down on it lightly occasionally until you feel the heat coming through the top. Flip it over to re-melt and reheat the toppings and flip it back over. Yes, it can be a little messy on the top, but it’s far superior to microwaving, broiling or baking.

(10) Do the right things

Whether you use a delivery service or pick it up, tip generously if you can. And remember: Delivery services charge restaurants, so if you really want to help your neighborhood place, drive over and pick it up.

New York Diner on Albemarle Road has breakfast sandwiches, gyros, wraps, burgers, tacos, salads and quesadillas. Shown here is a sausage, egg and cheese sandwich on a croissant.
New York Diner on Albemarle Road has breakfast sandwiches, gyros, wraps, burgers, tacos, salads and quesadillas. Shown here is a sausage, egg and cheese sandwich on a croissant. Alex Cason CharlotteFive

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This story was originally published October 9, 2020 at 9:00 AM.

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Kathleen Purvis
The Charlotte Observer
Former Charlotte Observer food editor Kathleen Purvis has more than 25 years of experience in writing about food., cooking and Southern food culture. She covers restaurant news (openings, closings, trends and food finds), and she knows where to find the best fried-chicken breakfast in town.
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