Food and Drink

Charlotte’s Latin restaurants face worker fears, fewer customers as raids persist

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Border Patrol in Charlotte

U.S. Border Patrol began making rounds in Charlotte on Saturday morning.

This follows recent Border Patrol activity in Chicago that made headlines, with some reports alleging agents violated people’s rights.

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As the U.S. Border Patrol operation in Charlotte continues, restaurant owners and customers alike are feeling a cloud of fear hanging over day-to-day life in the city.

Dalton Espaillat, who is among the area’s most successful restaurateurs, is among those watching the events taking place and sharing concern, even though his businesses haven’t been among those hardest hit.

“It just seems that there’s been a lot of terror brought into our community,” Espaillat said. “In my opinion, they have done a great job bringing the terror into here.”

Espaillat owns Raydal Hospitality Group. Under its umbrella are the businesses he built from the ground up, including 16 Sabor Latin Grill restaurants, Three Amigos Mexican Kitchen & Cantina and La Caseta at Camp North End, plus the Carolina Cooks restaurant supply stores in Charlotte and Asheville.

He said employees and customers — even restaurant owners who normally shop the supply store — have been fearful to leave their homes while the U.S. Border Patrol is in Charlotte, conducting widespread arrests in public places.

“We have a high Latino population. A lot of our customers — restaurant owners — they’re afraid to come out, which kind of leads me to believe, why are they afraid? You know, they own a business. They’ve been here for a while, but they feel that they’ve been targeted,” he said.

A medium, eye-level shot of a business owner with a beard, wearing a black polo shirt with the “Carolina Cooks” logo, standing inside a commercial kitchen supply warehouse. The business owner is looking off to the side, and the background is blurred with stacks of boxes and stainless steel equipment.
Dalton Espaillat, owner of Three Amigos, Sabor, Mabi and La Caseta, stands inside his new venture: Carolina Cooks equipment and supply store. Alex Cason CharlotteFive

U.S. Border Patrol action in Charlotte

Since Saturday, Nov. 15, masked agents in paramilitary gear have swarmed areas with heavy Latino populations, including grocery stores, restaurants and a church. They also raided a country club. Authorities have released few names and little information on those arrested — just that the number has topped 200, as of Tuesday — and as such it’s unclear how many people detained have criminal records or pending criminal charges.

Many Latin-owned restaurants and shops have closed for now, including Manolo’s Bakery — where Border Patrol-protests swelled late into the night on Monday — and Legends Ice Cream & Snacks, which saw business slow to almost nothing over the weekend.

Bakery owner Manuel “Manolo” Betancur, wearing a blue jacket and baseball cap, walks across a dark paved area at night, raising one hand. In the background, a large crowd of protesters is visible on the street and sidewalk.
Manuel "Manolo" Betancur stands with supporters outside his now-closed Manolo's Bakery on Monday, Nov. 17, 2025. The protest grew quickly after Betancur announced he would close the shop for the first time in 28 years due to safety concerns over federal immigration enforcement in Charlotte. Alex Cason CharlotteFive
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In the community

In Charlotte’s Steele Creek neighborhood on Tuesday, businesses remained open with mixed experiences during the lunchtime rush.

At noon at the Sabor Latin Street Grill location on South Tryon Street, Spanish-language music played over the speakers as customers of all ethnicities — white, Black, Asian and Hispanic — rushed in to order on Taco Tuesday, when the restaurant’s Tacos Autenticos are on sale for $1.49. Some wore business casual, while just as many were outfitted in neon-accented safety vests, delivery uniforms and other blue-collar workwear.

After taking an order in Spanish, the cashier told CharlotteFive that he hadn’t seen Border Patrol agents anywhere around, adding, “That’s why there’s only two of us working right now.”

An eye-level, wide shot of the interior of a Sabor Latin Street Grill. On the left, a line of customers waits to order at a counter beneath bright blue digital menu boards. To the right, diners are seated in red vinyl booths along a wall featuring a large, sepia-toned mural, while the back wall is painted a vibrant red.
Sabor Latin Street Grill in Steele Creek was packed at lunchtime on Tuesday, Nov. 18, 2025. Heidi Finley CharlotteFive

Throughout the next hour, the restaurant bustled with orders for burritos, nachos and other Latin street food offerings as the few workers spoke to each other in Spanish. Every table was filled, with a few folks waiting for takeout orders.

By 1 p.m., however, the dining room was completely empty again, although the phone continued to ring.

A wide, eye-level shot of a restaurant interior. Two employees are working behind the order counter under bright digital menu boards. The dining area features red vinyl booths and dark tables along a wall with a large, sepia-toned mural.
Sabor Latin Street Grill’s Steele Creek location. Heidi Finley CharlotteFive

Outside, a handful of people on their lunch breaks ate in their parked cars, while others rushed to get back to work.

A few steps away inside China Tea Room, a restaurant worker behind the counter wearing a surgical mask told CharlotteFive there had been no effect on business from the Border Patrol presence.

Two of the three diners inside the Chinese restaurant — Latino workers dining together— said they hadn’t seen federal agents in the area and felt safe. “I’m good. He’s good,” said the younger of the pair, eating with paint-covered hands.

However, at nearby Sweet Dreams Havana restaurant, Cuban music filled a dining room that was empty, save for one man looking at his cellphone.

Emily Vargas, a hostess posted at the door, shared a video of Border Patrol agents stopping a white van near the restaurant early Tuesday morning. She told CharlotteFive that three people were arrested, and they were co-workers of the husband of a Sweet Dreams Havana employee.

Vargas hesitated to say much more, but noted the effect the federal actions have had on business the past few days, sweeping her hands out toward the space normally filled with diners munching on croquettes, Cuban sandwiches and ropa vieja.

A wide, eye-level shot of an empty restaurant dining room with bright yellow walls and dark wood-look floors. Large arched windows line the back wall, flanked by long reddish-brown booths. The ceiling features several black fans and hanging light fixtures wrapped in decorative ivy.
Sweet Dreams Havana’s dining room was empty Tuesday on South Tryon Street in Steele Creek. Heidi Finley CharlotteFive

“As you can see, there’s not a lot of people,” she said of the restaurant, which changed its name from A Piece of Havana about a year ago when its ownership changed.. “Usually, there are some.”

‘Trying to understand what’s going on’

Espaillat described a disconnect between the U.S. Border Patrol’s statements on its mission to arrest criminals and what’s taking place on the ground in Charlotte.

“I’m seeing what’s happening in the city, you know, trying to understand what’s going on. We understand ... if you’re criminal, you should go to jail. You know, if they are coming here for the criminal, that’s 100% supportive, you know that,” Espaillat said.

“And I can see how the community does not want any criminals here, but it doesn’t seem like that’s the case here,” he continued. “They see that they’re just targeting the Latino population. They’re targeting Latino businesses, the Latino neighborhoods.

“As far as I know, Latinos are not the only immigrants in this country. Just because of being Latino doesn’t mean that you are criminal — me being an example of it,” said Espaillat, who immigrated here from the Dominican Republic.

A professional headshot of a business owner with dark hair smiling warmly at the camera and wearing a navy blazer over a collared shirt. The person is seated in a bright red booth, and in the background is a large, colorful painting with a yellow and green background that depicts a woman preparing food.
Dalton Espaillat is the founder and CEO of Raydal Hospitality. His company owns and operates 19 restaurants, including the Sabor Latin Street Grill fast-casual chain. Jonathan Cooper
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“My employees are afraid — people that are here legally with their documents, proper documents — that are afraid that they might be targeted because they might not speak good English, or they look too Latino for whatever that means,” he said.

“But it’s very unfortunate that does it just happen in such a fast way, and it has affected business that much that quick, Espaillat continued. “We understand that if you’re here illegally, if you’re a criminal, yes, we’re all up for that. But the way that it’s being done, I don’t think it’s being appropriately done with the amount of terror, and the kids and everything — just a specific community being targeted.”

Alex Cason contributed reporting.

Three Amigos on Central Avenue in Charlotte
Three Amigos on Central Avenue in Charlotte Alex Cason CharlotteFive

In the Spotlight: Ongoing, in-depth coverage from The Charlotte Observer on the issues that matter most to Charlotteans.

This story was originally published November 18, 2025 at 3:37 PM.

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Heidi Finley
The Charlotte Observer
Heidi Finley is a writer and editor for CharlotteFive and the Charlotte Observer. Outside of work, you will most likely find her in the suburbs driving kids around, volunteering and indulging in foodie pursuits. Support my work with a digital subscription
Alex Cason
The Charlotte Observer
Alex Cason is a photojournalist whose primary focus is to let stories unfold through the visual mediums of photography and videography. Cason’s dynamic interpretations are woven into the fabric of a city that is bustling with growth, challenged daily with racial and socioeconomic equality, and overflowing with art and creativity. Crafting a story with integrity for a variety of demographics in a matter of moments is the broad stroke of his character. His specialties include portraiture work, sports, editorial, architectural, creative, government, street and event coverage. Support my work with a digital subscription
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Border Patrol in Charlotte

U.S. Border Patrol began making rounds in Charlotte on Saturday morning.

This follows recent Border Patrol activity in Chicago that made headlines, with some reports alleging agents violated people’s rights.