Food and Drink

New burger and shake joint to fill former Chick-fil-A in Concord. What to know

A fast-casual chain famous for its double-patty burgers and hand-spun shakes is plotting its next restaurant just outside Charlotte.

Jaggers is looking to build a new restaurant at 985 Concord Parkway South in Concord, marking its debut in the Charlotte metro, permit filings show. The space was most recently home to a Chick-fil-A restaurant.

Plans for the build-out include a full renovation, “adding 3 bike racks and making exterior elevation changes” to the existing building, according to the filing. An initial request for a building plan review was filed in late January.

Jaggers, a new fast-casual restaurant coming to Concord, serves items including ham and double-stacked cheeseburgers and tater tots.
Jaggers, a new fast-casual restaurant coming to Concord, serves items including ham and double-stacked cheeseburgers and tater tots. Tasha Poullard tpoullard@herald-leader.com

Jaggers already has a few North Carolina locations, including spots in Fayetteville, Greenville and Jacksonville.

It’s unclear when the new restaurant could start welcoming customers, however. CharlotteFive reached out to Jaggers for more information on Monday, but a spokesperson declined to comment.

The burger brand was launched in 2014 by Kent Taylor, founder of Texas Roadhouse, the restaurant’s website says. The menu includes mushroom Swiss burgers, grilled chicken sandwiches and hand-breaded chicken tenders.

Jaggers new location on 2350 Norman Lane at Regency Center on August 5, 2025, in Lexington, KY.
A new Jaggers restaurant at 2350 Norman Lane at Regency Center in Lexington, KY. Tasha Poullard tpoullard@herald-leader.com

Jaggers also serves salads along with fries, tater tots, coleslaw and other classic sides.

You’ll want to be sure to grab a cool, creamy milkshake to wash it all down. Flavors include chocolate, vanilla, banana split and peanut butter pie.

This is a developing story and will be updated.

Jaggers

Location: 985 Concord Pkwy S, Concord, NC 28027

Menu

Cuisine: Burgers, chicken, shakes and more

Instagram: @eatjaggers

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Tanasia Kenney
Sun Herald
Tanasia is a service journalism reporter at the Charlotte Observer | CharlotteFive, working remotely from Atlanta, Georgia. She covers restaurant openings/closings in Charlotte and statewide explainers for the NC Service Journalism team. She’s been with McClatchy since 2020.
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