Coronavirus

$27M in pandemic relief arrives in Charlotte. How to apply for help with rent, bills.

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Charlotte residents struggling to keep up with rent and utility payments will now be able to apply for nearly $27 million in new federal rent relief.

City Council on Monday directed the money, expected to help 15,000 utility customers and 5,300 renter households, to the RAMPCLT program.

Rent and mortgage assistance applications reopened Tuesday. The funds are administered through the Charlotte-Mecklenburg Housing Partnership and Socialserve. More information is available at rampclt.com.

How to get help during pandemic

Qualified applicants for rent assistance through the RAMPCLT program must:

  • Have a pandemic-related income or job loss, illness or childcare challenge
  • Earn up to 80% of the area median income, or $66,800 for a family of four.
  • Have a demonstrated risk of housing instability or homelessness

Households at or below 50% AMI (up to $41,750 for a family of four) and those unemployed 90 days or more will be prioritized.

People living in hotels seeking aid must:

  • Have lived in the hotel for 30 days or longer
  • Determine income eligibility with a program counselor
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Eviction freeze, more federal funding

North Carolina got a $700 million rent aid allocation out of the second federal coronavirus relief package, passed late last year. The bill included some $25 billion for rent relief nationwide.

Earlier state and local rent assistance programs had exhausted funds from the first federal relief package Congress approved last spring.

Housing advocates and landlord groups alike have said direct rent assistance is crucial to avoiding a wave of evictions amid the COVID-19 pandemic.

While national and statewide moratoriums protect some renters from eviction through March 31, advocates warn without substantial rent relief, the temporary orders will delay but ultimately not prevent removals.

How is your life different after a year in the pandemic?

Our lives have changed dramatically in the past year since the coronavirus entered our state. We wear masks everywhere. We haven't seen our families and friends in-person in months. Life is a series of interactions on the screen, so tell us about it. Fill out our short form for an upcoming story about a year of the pandemic in North Carolina. We will publish some of our favorites.

Behind on utility bills?

Help for water, gas and electric bills is also available. Charlotte Water on Tuesday said more than 49,000 customers are behind on payments, with an average outstanding bill of $600.

In October, Charlotte Water said it would not disconnect customers for delinquent account balances and would not impose late charges.

Customers with outstanding past-due balances are put on a 12-month, no interest payment plan. Water officials encouraged residents to seek out aid programs or call 311 before disconnections begin later this year.

“Customers who need extra help filling out online forms or don’t have access to the internet can call the Customer Care Team for personal help completing applications (for aid),” officials said in a statement.

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This story was originally published February 9, 2021 at 11:30 AM.

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Lauren Lindstrom
The Charlotte Observer
Lauren Lindstrom is a reporter for the Charlotte Observer covering affordable housing. She previously covered health for The Blade in Toledo, Ohio, where she wrote about the state’s opioid crisis and childhood lead poisoning. Lauren is a Wisconsin native, a Northwestern University graduate and a 2019 Report for America corps member. Support my work with a digital subscription
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