In interviews, more than a dozen past and current Wells Fargo employees – many of them senior managers – chronicled how a generation of executives thrived in its ambitious sales culture, winning accolades and promotions, while being held aloft as examples to colleagues. All the while, people under them were opening legions of unwanted accounts for customers.
In interviews, more than a dozen past and current Wells Fargo employees – many of them senior managers – chronicled how a generation of executives thrived in its ambitious sales culture, winning accolades and promotions, while being held aloft as examples to colleagues. All the while, people under them were opening legions of unwanted accounts for customers. Chuck Burton AP
In interviews, more than a dozen past and current Wells Fargo employees – many of them senior managers – chronicled how a generation of executives thrived in its ambitious sales culture, winning accolades and promotions, while being held aloft as examples to colleagues. All the while, people under them were opening legions of unwanted accounts for customers. Chuck Burton AP

Wells Fargo stars climbed as abuses flourished beneath them

November 03, 2016 10:38 AM

UPDATED November 03, 2016 01:20 PM

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  • Wells Fargo CEO: We should have done more sooner

    Wells Fargo CEO John Stumpf faced another round of questioning Thursday by the House Financial Services Committee over his bank's creation of fake accounts. "I am fully accountable for all unethical sales practices in our retail banking business," Stumpf said.